Help CenterWho can I contact for technical support?
If you require technical support, please refer to the specified contact for each support area.
ITS Support Desk
Our Algonquin College ITS department will be happy to assist you with any of the following issues:
- ACSIS login issues
- Network account concerns
- Algonquin Live email issues
- AC Brightspace login issues
- Setting up your home computer and/or network
NOTE: ITS cannot support OntarioLearn related inquiries
Contact ITS:
- Visit the Algonquin College Self Help Portal
- Phone: (613) 727-4723 ext-5555
- Email: 5555@algonquincollege.com
D2L Technical Support
D2L Technical Support is offered to AC Online students for any issues regarding your AC Brighstpace courses.
Contact D2L:
- Submit a D2L Support Ticket
- Phone: 1-877-325-7778
OntarioLearn Help Center (24/7)
The OntarioLearn Help Center is available to support students with any OL Portal login issues or technical issues within your OntarioLearn courses.
Contact OntarioLearn:
If you have not received your OntarioLearn login information by email prior to your course start date, please email OntarioLearn@algonquincollege.com.
For all other issues related to your OntarioLearn courses:
- Visit the OntarioLearn Self Help Portal
- Phone: 1-800-695-5008